This article was first published on Horizen
Welcome to the Horizen Community! We are glad that you decided to join us! We have met so many new community members and are so excited to welcome you all.
Many of our new members have come to us with a lot of questions after trying the Horizen faucet for the first time. To make it easier for you to find the resources you need, we compiled a list of frequently asked questions. Feel free to check them out below to get a jump start into Horizen.
ZEN Faucet Q&A:
My faucet account has been banned. What do I do?
Open a ticket with our ZenHelp desk. They will assist you.
My faucet account has been banned more than once. What do I do?
If you have been banned more than once, contact our ZenHelp desk. They will look into this issue with you.
The faucet says that I can’t use a proxy, but I am not using one. What do I do?
Contact our ZenHelp desk. They are the only ones able to look into this with you....
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